Resolved Paid rank was removed upon return

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Paul3448

Randy
VIP Donator
VIP Prime
Paul3448
Paul3448
Member
Messages
16
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8
Points
3
Discord
Paul.#0001
#1
Hello!
I bought Prime on TDM awhile ago and when I logged in again for the first time in a few months my rank had disappeared.
I would appreciate a refund or a voucher to spend in your store. I have proof of purchase but I'm not going to display it publicly.

I would appreciate if a staff member could assist me with this matter,
Thanks
Paul
 

Norman1512

Admin
Outlaw
Knight
VIP Swag
VIP+
Norman1512
Norman1512
Admin
Messages
38
Likes
6
Points
8
Discord
Norman1512#2076
#2
Hi,
I've resent the commands via Buycraft.

If you have anymore questions, please message me on Discord. My tag is Norman1512#2076.

Note: If you have another issue in the future, please remember that you can have more than one question/problem in one post.

Cheers,
Norman.
 
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