Resolved Get back donor-rank on Prison.

Welcome to Imperial Networks
Sign up to become a member and interact with the community!
Sign up
Status
Not open for further replies.

CreativeBoom99

CreativeBoom99
CreativeBoom99
Messages
3
Likes
0
Points
1
#1
My brother lost his rank on prison due to name change, could you help out? His old in-game-name was kingenstoffe now it is ZombieGamer999. I believe he had ace rank. Thank you!
 

Ben

3rd Boss Man
Manager
Messages
109
Likes
34
Points
29
Discord
Benjamin#9269
#2
Hey there,

Our system doesn’t have any payment history under either of those usernames. Do you have an email that was used during the payment, or any receipts you could forward through that could act as proof of purchase?

Thanks,
Ben
 
OP
OP
CreativeBoom99

CreativeBoom99

CreativeBoom99
CreativeBoom99
Messages
3
Likes
0
Points
1
#3
Now if this is resolved, is there any way I can delete my reply, for privacy reasons, or close this thread? Thank you!
 

JKnetz

Head Honcho
Owner
JKnetz
JKnetz
Owner
Messages
103
Likes
51
Points
28
#4
He will receive his rank the next time he logs in.

Also anything posted in the Community Help Forum can be seen by the public, for support with things like ranks you should always use the Customer Support forum. (y)
 
Status
Not open for further replies.